CROWN LEGAL SERVICES

Time is the essence and their IT was slowing them down
THE ISSUE

At Crown Legal Services Pty Ltd, time is of the essence in everything they do. After many years of providers assisting with stop-gap solutions that fixed the problem in the present, Crown Legal Services Pty Ltd wanted a solution to address there problems for the foreseeable future in an ongoing relationship.

 

Crown Legal Services Pty Ltd identified three problems they needed to solve.

They wanted to fix software performance problems they were having that was related to their email client and practice management software. They needed the solution to perform it tasks seamlessly, adding no extra steps/burdens to the current work process; 

They wanted to reduce their risk by having a backup strategy that retained practice management case data in their own private cloud; and

They wanted to ensure their Microsoft Office 365 environment was always running cost-effectively, securely, to make certain they never lost or missed emails and to protect their client data.

THE SOLUTION

Crown Legal Services Pty Ltd contacted Cloudatmo to analyse the identified problems and propose a ongoing solution that would be maintained in the future.

Software was created that worked seamlessly within their firm to ensure an improved firm experience within their practice management software while replicating case data into their own managed private cloud.

Their Microsoft Office 365 environment was optimised for cost, security and risk mitigation. With an expert understanding of how Microsoft Office 365 works, Cloudatmo was able to implement best practices to improve storage limitations, cloud security and ensuring the costs were within budget stipulated by Crown Legal Services Pty Ltd.

FINAL OUTCOME

Once the solution was implemented, the expected benefits were realised.

  1. The client’s experiences while working on cases were improved.
  2. Case data has been backed up on a regular basis to private cloud storage, ensuring security and disaster recovery.
  3. Microsoft Office 365 runs more securely, with easy data accessibility, live monitoring and within budget.
  4. Compliance with their legal insurance provider and risk mitigation has improved across their entire firm

With an even greater shift to cloud and digital solutions, Michelle believes that the integration Cloudatmo has provided is essential for all law firms to protect their client’s information, reduce a firms liability and maintain industry standards.

FINAL OUTCOME

Once the solution was implemented, the expected benefits were realised.

  1. The client’s experiences while working on cases were improved.
  2. Case data has been backed up on a regular basis to private cloud storage, ensuring security and disaster recovery.
  3. Microsoft Office 365 runs more securely, with easy data accessibility, live monitoring and within budget.
  4. Compliance with their legal insurance provider and risk mitigation has improved across their entire firm

With an even greater shift to cloud and digital solutions, Michelle believes that the integration Cloudatmo has provided is essential for all law firms to protect their client’s information, reduce a firms liability and maintain industry standards.

TESTIMONIAL

"Josh has provided informative consultations and excellent solutions for our practice management systems with full integration that achieved our desired outcomes, making our practice management easier and 'push button'.

All the solutions provided were designed to our specifications, they provided the exact solution to what we were requesting in a timely fashion and within our proposed budget.

We would recommend Josh to friends and colleagues, and gladly continue our working partnership into the future with Josh’s ongoing support and care.”

Michelle Marie Ammala, Principal Solicitor, Crown Legal Services Pty Ltd.